Risk

Real Time Transaction Monitoring System

  • E-Cash’s card fraud prevention systems as well as fraud monitoring techniques are recognised worldwide
  • E-Cash is the only online payment provider in South Africa to utilise a standalone real-time Risk Management system
  • The Risk Monitoring Rules that detect the exception transactions are tailored specifically for the Merchant’s business requirements
  • The Merchant’s transactions are filtered through databases that contain both national as well as international negative persona, card and fraud syndicate data
  • The Risk Monitoring System is a dynamic solution allowing transactions to be tiered according to their associated level of risk
  • The Merchant has the ability to apply hands-on Risk Management by determining the level of Risk Screening that should/can be applied against specific Customers/Transactions

Risk Monitoring Team

  • E-Cash has a team of skilled Risk Assessors that operate 24/7, ensuring that a watchful eye is kept on the Merchant’s transactions
  • The Risk Assessors are skilled in international card fraud monitoring techniques
  • E-Cash offers a Fraud Monitoring solution whereby the Risk Assessors can monitor the Merchants transactions and apply immediate preventative measures i.e. Blocking Customers, Reducing Card Spend Limits.
  • The Risk Assessors are internationally trained in Telephonic Verification Techniques

Chargeback Management

  • Chargeback trends and patterns are regularly monitored ensuring that E-Cash is always ahead of ever changing Fraudster techniques
  • The E-Cash Fraud Monitoring System is designed to capture potential chargeback customers prior to them impacting your online business
  • Decreased Fraud Loses
  • ECash assists the Merchant in maintaining a reduced Cost of Fraud ratio

Risk Management Reporting

  • The E-Cash Risk Reporting Application allows the Merchant to retrieve transactions based upon multiple risk attributes
  • The Risk Reporting module allows the Merchant to proactively monitor transactional activity

Risk Consulting

  • E-Cash provides an in-house Risk Consulting service whereby our Risk Experts can review the Merchant’s card fraud techniques and provide an overall analysis
  • Our Risk Experts can work with the Merchant’s Risk Team to ensure that good risk business practices are adopted